Your Apple Apple Authorized Service Provider
Offering Apple Certified repairs for iPhone, iPad, Mac and more
Our hours are currently Monday – Friday, 9am to 5pm.
All Macs come with a one-year, limited warranty that covers your product and Apple-branded accessories that came with the device. This does not cover accidental damage, third-party modifications, or software issues.
AppleCare+ coverage can be purchased to cover your device for a total of three years from purchase date.
Are you covered under warranty? To check your warranty status, please visit: Warranty Lookup
|Screen or external enclosure only (with AppleCare+)||$99|
|Other damage (with AppleCare+)||$299|
|Out-of-warranty diagnostic fee (applied to repair labor)||$99|
|In-store backup (see below for data recovery options)||$198 (includes external drive for backup)|
|Hardware flat labor rate||Prices vary across model and issue|
|Laptop hard drive labor||Prices vary across model and issue|
|Software flat labor rate||$99|
|Residential on-site service||$149 hour ($99 per half hour if local)|
* Items NOT covered under warranty include, but are not limited to: troubleshooting software corruption and conflicts, data backups and recovery, dirty, dusty, or abused machines, third-party products and related software, printers, removal of objects from optical drives and other ports, and anything Apple considers to be physical, accidental damage, abuse, etc.
Due to the nature of spinning hard drives, they have the potential to fail with little to no notice. This can leave your data unretrievable and sometimes corrupted. We have the ability to use industry tools to recover data that is unable to mount, or a hard drive with more advanced failures. Below is an overview of the pricing for each tier of data recovery and transfers.
|Tier 1: drive cloning (from good drive to good drive)||$99|
|Tier 2: hard drive will not mount/data not easily accessible*||$179|
|Tier 3: hard drive has major malfunction/sector damage – Extensive data recovery*||$400-$800|
|Tier 4: hard drive has catastrophic mechanical issues – Kroll Ontrack recommended||Price Varies|
*Data recovery from a bad drive requires an external hard drive. You must provide a drive to mac-fusion to facilitate data recovery. If you do not have an external hard drive, drives are available in-store for purchase.
Mac OS X software pricing
|Mac OS X upgrade or clean install||$39|
|Mac OS X troubleshooting||$99|
|Mac OS X backup or restore||$99|