by Marilyn | Oct 9, 2019 | Mac, Tip, Troubleshooting
Apple likes to keep Mac names simple, but that’s not always helpful. For instance, if you want to add RAM to your Mac, it’s not good enough to know that it’s an iMac. You’ll need to know that it’s a 27-inch iMac with Retina display from late 2014. To find that out,...
by Marilyn | Sep 30, 2019 | Article, backup, iOS, Mac, Solution, Troubleshooting
Confession time. If there’s one topic we can’t stop talking about, it’s backups. Backups are essential, since no one can guarantee that your Mac or iPhone won’t be lost or stolen, be caught in a flood from a broken pipe, or just fail silently. It happens. You should...
by Marilyn | Aug 21, 2019 | Mac, Tip, Touch Bar, Touch ID, Troubleshooting
It’s extremely uncommon for a Mac to freeze or crash these days, but it can happen. What should you do if your Mac locks up and becomes completely unresponsive to the mouse and keyboard? The trick is to press and hold the power button until the Mac turns off. Wait 5...
by Marilyn | Jul 9, 2019 | battery, Explainer, heat, iPhone, Mac, maintenance, Troubleshooting
When summer brings sunny days and rising temperatures, you may have ditched your business suit for shorts or skirts to stay comfortable, but your technological gear can’t do the same. And keeping your tech cool is about more than comfort—as temperatures rise,...
by Marilyn | Jun 19, 2019 | Dropbox, File Sharing, Mac, sync, Tip, Troubleshooting
If you’re like many of our clients who use Dropbox intensively, you have a desktop Mac with a large drive and a MacBook with much less drive space. How do you prevent your large Dropbox account from overwhelming the laptop Mac’s available storage? The answer is...
by Marilyn | Jun 6, 2019 | Explainer, keyboard, MacBook, MacBook Air, MacBook Pro, repair, Troubleshooting
When Apple introduced the 12-inch MacBook in April 2015, the machine was the thinnest Mac ever, with a tapered design that starts at a mere 3.5 mm and grows only to 13.1 mm. A change from previous laptop models that made such an incredibly thin design possible was a...
