by Marilyn | Feb 14, 2019 | email, iCloud, Internet, Tip, Troubleshooting
Many Apple users rely on mac.com, me.com, or icloud.com email addresses, along with plenty of other iCloud-related services. So if you can’t send or receive email, if photos aren’t transferring via iCloud Photo Library, or if some other iCloud-related service isn’t...
by Marilyn | Feb 13, 2019 | Apple Pros, cold, Explainer, Hardware, heat, Troubleshooting
When it’s cold out, you can always throw on a sweater to stay warm. But your electronics are more reptilian—they can get sluggish or even fail to work in freezing weather. (No, that’s not what iPod Socks were designed to fix.) Worse, charging batteries at low...
by Marilyn | Feb 12, 2019 | Apple Pros, iOS, iPad, iPhone, Mac, Messages, Solution, Troubleshooting
Apple’s Messages app for iOS and macOS generally works well, but when it doesn’t, figuring out what’s wrong and how to fix it can take some doing. Here are a few of the most common solutions we’ve come across for problems with sending and receiving messages. Help...
by Marilyn | Jan 14, 2019 | Mac, Mail, Tip, Troubleshooting
It’s helpful to unplug occasionally and ignore email while on vacation or otherwise away from your work routine. And it’s a good idea to set up a vacation auto-responder to tell correspondents what to do in your absence. It might be tempting to create such an...
by Marilyn | Jan 12, 2019 | airplane mode, Control Center, iPhone, Tip, Troubleshooting
Every now and then, we’ve seen iPhones stop being able to access the Internet, either via Wi-Fi or a cellular data connection. Assuming that the Internet connection is working for other devices, there are two easy ways to reset your iPhone’s connection and get it...
by Marilyn | Dec 8, 2018 | Apple Pros, Article, Explainer, maintenance, productivity, Security, Troubleshooting
Potential clients sometimes ask why they should work with us instead of solving their own problems or hiring an employee to manage their IT infrastructure. It’s a fair question, and we’re happy to answer it in more detail if you want to chat. But here are a few of the...
