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What Is a “Managed IT Services” Model and Why Is It Important for Your Business?

What Is a “Managed IT Services” Model and Why Is It Important for Your Business?

by Marilyn | Feb 13, 2019 | Apple Pros, Article, business, Explainer, iOS, Mac, managed services, support

You’ve chosen Apple devices to run your business. That’s great, but are you still dealing with each of those devices individually? If you hire a new employee, do you go to the Apple Store to buy a new Mac, bring it back to the office, spend a few hours installing the...
Tips & Tricks: Take Screenshots to Aid Tech Support

Tips & Tricks: Take Screenshots to Aid Tech Support

by Marilyn | Dec 20, 2016 | Apple Watch, iPad, iPhone, keyboard shortcut, Mac, screenshot, support, Tip, Tips & Tricks

If you experience something weird on your Mac, iPhone, iPad, or Apple Watch, it’s essential to get a record of what happened. That way, when you talk to a more experienced friend or tech support rep, you can share exactly what you saw. The best way to do this is to...

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