by Marilyn | Dec 8, 2018 | Apple Pros, Article, Explainer, maintenance, productivity, Security, Troubleshooting
Potential clients sometimes ask why they should work with us instead of solving their own problems or hiring an employee to manage their IT infrastructure. It’s a fair question, and we’re happy to answer it in more detail if you want to chat. But here are a few of the...
by Marilyn | Dec 7, 2018 | Article, email, Explainer, LastPass, passwords, Security, spam
Have you gotten an email message whose Subject line says something like “Change your password immediately! Your account has been hacked.”? If not, it may be only a matter of time before you do. It’s a scary message, especially because it contains one of your...
by Marilyn | Nov 2, 2018 | Apple Pros, Face ID, iOS 12, Security, Tip
Touch ID lets users register up to five fingers that can unlock an iPhone, which has long been a boon for those who share access to their iPhone with trusted family members. However, users of the iPhone X haven’t been able to give a second person Face ID-based access,...
by Marilyn | Sep 11, 2018 | backup, How-To, iCloud, iOS 12, iTunes, Mojave, Security
Poll a room of Apple experts about the one topic they can’t stop talking about and many will launch into frustrated rants about how too few people back up. Backups are always important, since you can never predict when your Mac or iPhone will be lost or stolen, melt...
by Marilyn | Aug 29, 2018 | Article, Find My iPhone, iOS, iPad, iPhone, Mac, Security, Solution
On the face of it, Apple’s Find My iPhone feature does what it says. If you lose your iPhone, you can identify its last known location by looking in the Find iPhone app or on the iCloud Web site, and you can make it play a sound. It’s great for tracking down a missing...
by Marilyn | May 10, 2018 | backup, Explainer, Mac, off-site backup, ransomware, Security, updates, versioned backup
Malware makes headlines regularly these days, and although Macs are targeted far less than Windows PCs, Mac users still need to remain vigilant. A particularly serious type of malware is called “ransomware” because once it infects your computer, it encrypts all your...
