by Marilyn | Feb 15, 2019 | Security, Tip
We don’t want to belabor the point, but multinational tech companies like Apple, Facebook, and Google will never call or text you personally out of the blue. So if you get a call or text purporting to be from such a company, it’s 99.9% likely to be a scam, and you...
by Marilyn | Feb 14, 2019 | email, iCloud, Internet, Tip, Troubleshooting
Many Apple users rely on mac.com, me.com, or icloud.com email addresses, along with plenty of other iCloud-related services. So if you can’t send or receive email, if photos aren’t transferring via iCloud Photo Library, or if some other iCloud-related service isn’t...
by Marilyn | Feb 13, 2019 | Apple Pros, cold, Explainer, Hardware, heat, Troubleshooting
When it’s cold out, you can always throw on a sweater to stay warm. But your electronics are more reptilian—they can get sluggish or even fail to work in freezing weather. (No, that’s not what iPod Socks were designed to fix.) Worse, charging batteries at low...
by Marilyn | Feb 13, 2019 | Apple Pros, Article, business, Explainer, iOS, Mac, managed services, support
You’ve chosen Apple devices to run your business. That’s great, but are you still dealing with each of those devices individually? If you hire a new employee, do you go to the Apple Store to buy a new Mac, bring it back to the office, spend a few hours installing the...
by Marilyn | Feb 12, 2019 | Apple Pros, iOS, iPad, iPhone, Mac, Messages, Solution, Troubleshooting
Apple’s Messages app for iOS and macOS generally works well, but when it doesn’t, figuring out what’s wrong and how to fix it can take some doing. Here are a few of the most common solutions we’ve come across for problems with sending and receiving messages. Help...
