Unopened items
Unopened items still in factory sealed packaging may be returned for a full refunds within 14 days of purchase.

Opened items
Opened items in resellable condition (no scratches, dents, or other alterations to the physical product) may be returned for store credit (20% restocking fee applies) within 14 days of purchase.

Defective items
Defective items may be returned for same-product exchange, or store credit within 14 days of purchase.

Items not returnable
mac-fusion cannot accept returns or exchanges for the following items:
service parts already installed
in ear headphones
products not accompanied with original packaging still in-tact

All items may be returned or exchanged within 14 days only if:
Items accompanied by original mac-fusion receipt and packaging.

Special orders or configure-to-order machines cannot be returned or exchanged.
A damaged item may only be returned if deemed DOA by mac-fusion.

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