Unopened items still in factory sealed packaging may be returned for a full refunds within 14 days of purchase.
Opened items in resellable condition (no scratches, dents, or other alterations to the physical product) may be returned for store credit (20% restocking fee applies) within 14 days of purchase.
Defective items may be returned for same-product exchange, or store credit within 14 days of purchase.
Items not returnable
mac-fusion cannot accept returns or exchanges for the following items:
service parts already installed
in ear headphones
products not accompanied with original packaging still in-tact
All items may be returned or exchanged within 14 days only if:
Items accompanied by original mac-fusion receipt and packaging.
Special orders or configure-to-order machines cannot be returned or exchanged.
A damaged item may only be returned if deemed DOA by mac-fusion.