Apple $29 iPhone Battery Program FAQs:
We are able to perform a same-day replacement for the battery in your iPhone at the $29 pricing tier as long as your device is out-of-warranty and an iPhone 6 or newer. Turnaround time may vary but is generally not longer than 2-3 hours. Due to limited supplies and resources this service requires and appointment. support.apple.com
Q. Can you check if you have the battery in stock?
A. We are unable to check stock prior to appointment time. We are seeing 50+ appointments a day and normally do not know what model is being checked in ahead of time. We will however be placing absolute shortages below and will update as they become available or we run our of stock.
Out of Stock (updated 4/16/18 11:00 am):
iPhone 6 Plus batteries are still on limited supply. If you sign up for our updates we can let you know when we have one available. iPhone Battery Program Updates
Q. Can you test my battery to see if it’s failing.
A. We run this test at the time of your appointment. If you would like to know the status prior to your appointment please call Apple at 1-800-275-2273 and they can run the battery test remotely. If your battery capacity is above 90% you might want to wait until later this year to claim your one time discounted $29 battery. If you are actually experiencing issues we would recommend coming in sooner if possible. The newest update iOS 11.3 has a new battery feature that will tell you what capacity your battery is at. Find your settings app on your iPhone, scroll down to Battery, and then click Battery Health to see your percentage.
Q. I’ve been trying to make an appointment at apple.com/support but don’t see any times available.
A. We’ve added our own appointment scheduler as well but due to the demand for this program these appointments go quickly as well. We just don’t have the manpower/supplies to take on more and need to stick to an appointment only schedule for $29 battery replacements. We are working to make as many people happy as possible and apologize for how frustrating this can be. We really recommend that you call 1-800-275-2273 to get your battery remotely tested as we are seeing about 90% of our appointments not needing a new battery at this time.
Here is a link to the $29 battery repair appointment scheduler, if there are no appointments available you can check apple.com/support as well for availability. If there are not appointments at either place please check back later.